ORA FILMS PRODUCTION PRIVATE LIMITED
At www.educationoline.shop, we provide pre-recorded digital courses delivered via email with an access link and secret key. Since the product is digital and instantly accessible, the following policy applies:
Digital courses cannot be returned because:
There is no physical product
Access is granted immediately after payment
Content can be viewed, copied, or downloaded
Once a course has been delivered, it is considered used and consumed.
All sales are final.
Once:
Payment is completed
Course access link and secret key are sent
No refund, cancellation, or exchange will be permitted under any circumstances, including:
User changed their mind
User did not use the course
User claims dissatisfaction
User entered wrong email
By purchasing, the user agrees to this policy.
A refund or re-delivery will be considered only if:
The course access email is not delivered due to a technical failure from our side
The access link or key does not work
In such cases, users must email us within 48 hours of purchase with:
Payment proof
Registered email
Issue details
We will either:
Re-send access, or
Provide a working link
No refund will be issued if the user received access successfully.
Any fraudulent chargebacks after receiving course access will be treated as:
Digital fraud
Breach of contract
We reserve the right to take legal action and permanently block such users.